Tahoe SUP, an industry leader in stand up paddleboards, is making decisions once again based on their consumers. In order to accommodate the company's growing business, they've selected a third party logistics (3PL) provider to streamline their distribution and ensure quick delivery. ITS Logistics, specializing in outdoor and seasonal consumer goods, was a perfect match.
"We want to make sure our customers have fast order processing with same day shipping, complete accuracy and the right transportation solution to minimize time in transit," said Jennifer Lehrer, operations manager at Tahoe SUP.
Stand up paddleboards are notorious for their handling and transportation needs. The long and light product requires specialized warehouse management. Forklifts can damage the boards, and the storage space must be uniquely designed and organized to accommodate their size.
Seasonality was another factor in Tahoe SUP's decision to hire a 3PL. Labor and space flexibility helps increase profit by paying only for space and labor as needed. For seasonal companies, additional labor during the peak season enables orders to ship faster and more accurately.
Tahoe SUP selected ITS Logistics for their knowledge and experience with the seasonal nature of the outdoor industry products. "We needed for a company that could easily manage our product’s unique handling and transportation needs," continued Lehrer from Tahoe SUP. "ITS made an impressive effort to understand our product, and showed us how they could translate that knowledge to their logistics practice. They have the facilities, technology and seasonal flexibility to accommodate all of our needs and help us run more efficiently and effectively.”
ITS Logistics representative Kasia Wenker is pleased to announce their partnership, "We are very excited about Tahoe SUP's state of the art product. We love to work with folks who share their passion with us, so that we can exhaust all options to enhance our service. Tahoe SUP does not treat us as a shipping agency, but as a partner, which makes it a successful relationship."
ITS Logistics will provide a full end-to-end solution for Tahoe SUP, handling all warehousing and transportation needs. Tahoe SUP has already moved into ITS Logistics' state of the art facilities, which include 100% RF for complete shipping accuracy, as well as support for all retail requirements and EDI.