Billabong Holds Open House For Flagship Retail Store

Billabong threw open the doors of its new 5,800-square-foot flagship retail store last night in Costa Mesa for a grand opening party. The store, located at the 40,000-square-foot retail concept halfpipe, a multimedia and internet niche, and a large tank of water where customers can float surfboards to check their rocker—a unique feature in the surf-retail world.

According to Steve Culley, Billabong’s vice president of retail operations, the flagship store will allow Billabong to test various point of purchase strategies and get an instant read on which items are checking — which will help all of Billabong’s retailers. Culley emphasizes that Billabong has no intention of becoming a competitor of its vendors.

This is Billabong’s third location in California. According to Culley, the brand has a small 1,200-square-foot store in Laguna Beach and 2,400-square-foot shop in Los Angeles.

The Camp is the vision of Shaheen Sadeghi, who opened an “anti-mall” called The Lab just across the street on Bristol back in 1993. This time Sadeghi has created a more outdoor-oriented retail experience. Billabong shares The Camp with a 9,000-foot Adventure 16, and a 3,000 square-foot Patagonia store — as well as other shops and restaurants.

As usual, Billabong rolled out the red carpet last night — this time directly into a yurt in front of the store — for a broad cross section of mainstream and surf-industry media types. It was a smoozers delight — with good appetizers to boot. And of course there was plenty of Foster’s — now the official beer of any surf-industry shindig — for all the throats parched from the shaka throwing.

Look for more on the growth of brand-owned retailer stores in an upcoming issue of TransWorld SURF Business